Sunday, February 28, 2010

The commentator

'Basu' – this is how most of us in the neighbourhood knew him as. He was challenged physically. He could not walk and had growth rate poor than many. He was not in normal schooling but he was one among us. The number of winter and spring he had seen – was more than all of us who used to gather in the playground in the evening. Those days it was only winter, when Cricket was played. Post Benson & Hedges series we used to have one in our playground too. It was a yearly affair.
Five to six teams of boyzz from standard five to ten used to fall in place, not sure how, but you could guess the constituencies and the strength of lobbies. Big bullies used to treat this week long sports as power game to rule the ground for next one year. Basu due to his apparent disability was a mere audience from the veranda of this house. His veranda was gallery to many like us who were never enrolled into those matches.
Awards for performance and recognition for glory - made all on ground perform to the best of their abilities. The story continued for a few years. Old heros gave away to new. Basu had nothing to achieve yet his participation was no less. He used to narrate every action on the ground and beyond in the joy of doing it – novice like us used to just shout following his humorous commentary punched with vigor for every four and six or bold-out and wide.
With growing academic aspiration lost touch with playground. Story was same for many of us. Years later some of us chanced to meet in the same neighbourhood and to make quick trip to memory lane had walked down to Basu’s place in the evening. Most of us had gone with a sense of pity in mind assuming he was stuck back to the same playground from his veranda; while all of us have moved on to unfurl our potentials.
All of us noticed the playground was very different than what we left. It had a professional look. Basu was still the jolly man on a wheelchair. One of us asked – “How are you?”
He pointed to the playground and said “These days we have matches across the year”. Continued with the same old exuberance to share - " I never played but at one point realized to have known this playground more than any player. Became the gardener. That was the beigining." While we were all busy exploring our talents to build career, he had put in his creativity into action. That evening we all signed the alumni register which had a few old nick names, and a hoard of new names - all players who played on that ground.
From a barren land to a sports club, from a handicap to a powerful visionary – a bunch of able youth were stunned to believe what ears heard and what eyes saw.

Gyan 7 – Zooming on personal enabler, empowers to exceed contraints of life.

Sunday, February 21, 2010

Who is blind?

The flight had landed on time on a cold morning in France. The best three minds have put in all their thoughts in the presentation that Mr. Patrik [ I keep changing names to respect confidentiality] was all geared to discuss with the CIO of the their company's next key prospect of the year. You know how it feels if one is selected to fly to a foreign land representing organization for top deal! Patrik a high IQ individual, a proven professional had the honor of being selected for the assignment because of his exceptional body language for wooing new customers. The timeframe of this event was in the year 2002. Internet was in practice but social information and the extent of communication that we enjoy today in 2010, was not as available those days.
For two weeks all data points on the business landscape were strictly investigated and analyzed. Team had pulled in the company’s best strategist and the content designer to ensure they had appropriate mindshare. Every inch of the slides were reviewed, debated and altered. Patrik and his assistants had spent a few sleepless nights to give the final presentation a very professional look. Patrik took no chance and had organized mock presentation inviting Alex, the black hat [http://en.wikipedia.org/wiki/Six_Thinking_Hats] guy in the room to chair the devil’s advocate. Alex wanted to contribute to this venture and had asked all possible cross questions that can be triggered by an outsider looking at the presentation. Unnecessary data was chopped of the slides. Words were replaced by tables and pictures. Key words and messages phrased and rephrased. Patrik had groomed himself in all possible ways and kept no door for surprise. To the least he had gone through one of crash course in French – if required he would exhibit flexibility too. He was determined to make this France trip a remarkable one.
Sharp at 8 in the morning the next day - in laundry pressed suit, red tie and black shoes confident looking Patrik reached the CIO’s office. Patrik was assisted by the secretary till the CIO’s room. The secretary politely opened the door and greeted him in the office. Patrik was holding on the next moment – for which he had prepared himself for a while; the first look, the first few dialogues which would prompt him to carry on the next course of action.
Yes it did make an impact but only on Patrik. Mr. CIO was challenged with the misfortune of not having a pair of working eyes. He definitely had vision.
“So, how was your journey?” – He asked to dumbstruck Patrik who by then knew, the fragrance of the new cologne that his wife brought last week was the first personal impression he is spreading and very soon might need to pull on a few words from the vocabulary gathered in the French course. These two were the least that he focused on when he prepared for the event.

“Great!” – Patrik responded, while he was preparing his mind for the next one hour.

I end the story here as what followed was more important to Patrick’s organization but as I heard from Patrick in all his next customer visits he started focusing on who he was visiting along with the why part of it. It so happened that a deep study often led to the conclusion that Patrick is not best person for the show.

Gyan 6 – Face-To-Face (F-T-F) is a very difficult art of communication. It calls for knowing the person at times more than the context of why the meeting is happening.

Friday, February 12, 2010

Golf Stick

Don't be mistaken - I know not much about this stylish game "Golf". Have watched richie rich movie hero(s) playing it on screen and heard a few stories from corporate biggies for whom it is ' Just Chill chill... Just Chill' leisure hour passion.Was in a compact workshop early this week. In an open gyan session heard this Golf experience which I felt was worth sharing.
Preface - Year 2004 Miami - Tall, stout, confident Mr.Bidhan [ Name masked for privacy] an Indian NRI suddenly had an urge to learn Golf. Had become a member of the residential golf grounds of his posh complex . Settled for a training course costing him - $90 USD for 1 hour. He bought the golf kit and to be very motivated spend some extra $$$ to buy the one with colored balls. He was sure to have picked up the new skill pretty fast.
Day 1 - Bidhan was eager to make his first dream shot. But to all his surprise the trainer requested him to just pick up the golf stick and swing it continuously. NO Ball. The colored balls remained in the tool kit. Bidhan cross checked time to time but the actionable remained same and $90 time frame was over! Time for pack up.
Day 2 - It would definitely be a new lesson and what more can it be without the ball - those colored golf balls were haunting Bidhan's thought. The instructions that followed was the same. "Keep swinging the stick in the air". It was not only boring but at one point Bidhan was too irritated and was wondering whether he is in right hands. $90 USD is no joke! He returned back from the session with a complex feeling of dissatisfaction.
Day 3 - If the trainer passes on the same instruction that is it - he would give a good piece of his mind and terminate this mentee - mentor relationship. It was as he thought. With same zeal in voice the trainer asked him to pick up his golf stick and keep swinging it. Bidhan busted out !
" What the hell man - I have come here to learn Golf . It's 3 days I have not yet pull out the ball from the kit. What do you think am learning?"...@#%$&$&%* May be some more that he said some that he thought in mind.
Now here comes the hero. The trainer asks him to take out a ball and place it on the green lawn. Bidhan thought his profound aggressive communication pushed the trainer. What followed was bit confusing - Trainer placed the ball on the nearest lawn spot. Took over the golf stick after blocking his vision by wrapping a scarf on his own eyes. Bidhan was unnerved. One shot - the ball moved to the next destination. Bidhan was zapped.. Trainer opened his eyes - "Well Mr.Bidhan Golf is a game of swing and not balls. I want you to learn swings - ball would anyway move if your swing is perfect. You need to feel the stick and the air blind fold - that is golf!"
Bidhan started his training on Day 3. $180 USD was lost ! Blame the colored balls.
Gyan 5 - Every game has a base skill - which is often hidden in the game. Winner is one who masters it!